- Service Type
Wholehomepest provides customized whole-home pest control services delivered through scheduled on-site appointments. We do not sell or ship physical products.
- One-Time Purchase
All services are one-time purchases unless otherwise expressly stated. There is no subscription, automatic renewal, or recurring charge.
- Order Confirmation
After successful payment, Wholehomepest will normally contact the customer within 1–2 business days to confirm the order, service address, service requirements, and appointment arrangements.
- Appointment Scheduling
The service appointment will normally be scheduled within 3–7 business days after payment, subject to service availability, customer preference, location, and technician availability.
The appointment is considered confirmed once Wholehomepest has communicated the agreed date and time to the customer.
- Service Appointment
The customer will receive the confirmed appointment date and an estimated arrival time by email or other available contact method.
Customers should ensure that the property is accessible at the agreed appointment time and that any required preparation instructions have been followed.
- On-Site Service Duration
The typical on-site whole-home pest control service takes approximately 1–3 hours.
Actual service duration may vary depending on property size, pest conditions, treatment scope, accessibility, and other site-specific circumstances.
- Service Delivery
The service is delivered at the customer’s confirmed property address during the scheduled appointment.
The service may include inspection, assessment, targeted pest treatment, and reasonable post-service recommendations depending on the purchased service.
- No Shipping or Tracking Number
Wholehomepest does not ship physical products. Therefore, no shipping tracking number or parcel delivery information will be provided.
The service is fulfilled through the scheduled on-site appointment. Appointment confirmations, payment records, customer communications, and service records may be retained as evidence of service fulfillment.
- Rescheduling and Delays
Customers may request to reschedule an appointment by contacting：
Email: query@wholehomepest.com
Company: PESTX PTE. LTD.
Registration No.: 202520374Z
Address: 52 Ubi Avenue 3, #05-27, Frontier, Singapore 408867
Tel: +65 62428626
Wholehomepest will make reasonable efforts to accommodate the request. Delays may occasionally occur due to traffic, weather, previous appointments, property conditions, safety requirements, or other circumstances beyond our reasonable control.
- Service Completion
The service is considered delivered when the agreed on-site service has been performed or reasonably attempted in accordance with the customer’s order.